Frikmat is a business to business platform that seeks to promote trade between businesses in Africa and the entire continent with the world. Frikmat hopes to leverage e-commerce to power businesses in Africa to reach more markets, locally and globally. As many African countries aspire to shift from aid to trade, as well as industrialize, Frikmat seeks to lead the digital front, by creating a platform where the best can be showcased to the world.
We have physical office, which is for administrative purposes only
We mediate between buyers and suppliers to ensure acts of fraud do not occur. In the event this happens, please report immediately to Frikmat. We will verify the claim and address it immediately.
If you do encounter challenges on the website, please contact Frikmat.com on +233 756 6439 or info@Frikmat.com. Our team would be on standby to help you.
As a supplier-you get access to an easy to manage platform, chat systems, order management system, inventory management system, market exposure, etc. As a buyer-you get access to a secure payment portal, verified suppliers, and logistics partners .
Click on the icon on the far right corner and fill the details to get an account with Frikmat. Email verification would be required, so please make sure you have a valid email address.
Yes! You can trade on our platform even though you not resident on the continent. This was one of the main reasons why Frikmat was built.
1. Identify what you want or request for quotation
2. Once you know what you want, contact supplier to initiate the process
When your goods are shipped, the supplier will provide you with the shipping details to help you track goods.
We accept all major trading currencies (GHS, USD, GBP, and EUR). Don’t find your country’s currency? You can still trade nonetheless. The preferred currency type can be decided between the buyer and the supplier
Most invoices would be issued by the suppliers selling on the platform. In special cases where Frikmat manages accounts for some suppliers who do not have the technical ability, Frikmat would give an invoice.
Products will be dispatched within 24 hours of purchase, upon confirmation of order. If due to some reasons we are not able to dispatch item in 24 hours, you will be duly notified
Because we dispatch your order within 24 hours, Frikmat cannot guarantee the prospect of changing the order. However, you can reach us on +233 (0)20 756 6439 to enquire.
Absolute assurance! We at Frikmat would be glad to refund your order if you change your mind. Items bought must however be returned within 2 days from the date of purchase and items must be in the original package. Customers who wish to return their items should be prepared to lose 10% of their money.
Please contact customer-service@Frikmat.com with your name, and items bought. We will get back to you within 1 working day. You can kindly also reach us on +233 (0)20 756 6439.
Please contact customer-service@Frikmat.com or call us on (233) 20 756 6439 for us to enquire from the courier. This should take some time and we would appreciate your patience. If it is confirmed that items were lost, we will re-order depending on the stock availability or refund.
The products in our most popular category sells faster, however you can submit the design for it to be made for you. This would take a maximum of two weeks to get your item ready. We would appreciate your patience. You can also keep visiting our website regularly to check if products have been restocked.
Once product terms such as price has been agreed on between you and the supplier, Frikmat displays a list of payment options to choose from. All payments are protected and secure.
Please DO NOT make payment directly to suppliers. You will loose any form of trade protection if you pay directly to the supplier. And in the event that you need a refund, it would be difficult.
Only trades executed through this platform is guaranteed a refund in the case of a dispute.
If trade was conducted through our platform, Frikmat would refund the money to the buyer after verifying the validity of the claim.
To become a verified supplier, you need to have your business details verified by Frikmat.
1. Selling on Frikmat is really simply
2. First register an account on Frikmat.com
3. Update your account with your company details
4. Lastly, upload the products you want to sell and voila!
Suppliers are charged 5% of the total cost of goods traded on the platform. There are currently no monthly charges. Please note that in the event this changes, Frikmat will update all suppliers on the platform.