CATEGORIES


TERMS OF USE & PRIVACY POLICY

Terms of Use

Welcome to www.Frikmat.com; a business to business trading platform in Africa. These Terms of Use describe the terms and conditions applicable to your access and use of the websites a www.Frikmat.com. This document is a legally binding agreement between you as the user(s) of the Sites (referred to as “you”, “your” or “User” hereinafter) and the Frikmat.com entity (referred to as “we”, “our” or “Frikmat.com” hereinafter).

Application and Acceptance of the Terms

Your use of the Sites and Frikmat.com’s services, software and products (collectively the as the “Services” hereinafter) is subject to the terms and conditions contained in this document as well as the Privacy Policy , the Product Listing Policy and any other rules and policies of the Sites that Frikmat.com may publish from time to time.

You may not use the Services and may not accept the Terms if (a) you are not of legal age to form a binding contract with Frikmat.com

Frikmat.com may amend any Terms at any time by posting the relevant amended and restated Terms on the Sites. By continuing to use the Services or the Sites, you agree that the amended Terms will apply to you

If Frikmat.com has posted or provided a translation of the English language version of the Terms, you agree that the translation is provided for convenience only and that the English language version will govern your uses of the Services or the Sites.

You may be required to enter into a separate agreement, whether online or offline, with Frikmat.com or our affiliate for any Service (“Additional Agreements”). If there is any conflict or inconsistency between the Terms and an Additional Agreement, the Additional Agreement shall take precedence over the Terms only in relation to that Service concerned.

The Terms may not otherwise be modified except in writing by an authorized officer of Frikmat.com.

PRIVACY POLICY

We at Frikmat.com("we", "us") recognize the importance of privacy and confidentiality of personal information.

Frikmat.com (the "Platform") is a B2B platform which connects and facilitates sales and purchases of products and/or services between suppliers (or "Sellers") and buyers (or "Buyers"). The Platform is for business to business transactions and therefore is only made available for use by businesses and individuals.

This Privacy Policy sets out the ways in which Frikmat.com collect, use and disclose information in connection with its operation of the Platform including personal information about Platform visitors and representatives and employees of Buyers and Sellers ("you"). This Privacy Policy also applies to use of our Platform via a mobile device, either through mobile applications or mobile-optimized websites. For details of the personal information that we collect when you use or interact with other Frikmat.com services, please refer to the applicable Privacy Policy to those services.

A. COLLECTION OF INFORMATION

The personal information that we may collect about you broadly falls into the following categories:

Information you provide to us

If you are a representative or employee of any Buyer or Seller or a sole trader Buyer or Seller:

B. USE OF PERSONAL INFORMATION

We collect and use your personal information for the following purposes:

Verifying your identity and conducting security, KYC (know-your-customer) and anti-money laundering diligence and background checks in order to set up user accounts;

Setting up / administering user accounts, including providing log-in IDs and developing a Platform profile;

Providing users with customer service support; responding to queries, feedback, and managing claims and/or disputes;

Facilitating communication between Buyers and Sellers via the Platform, processing transactions and settlement between Buyers and Sellers made over the Platform, assessing fund withdrawal requests from Sellers;

Providing logistics and warehousing services (including, without limitation, customs clearance declarations via the Platform);

Facilitating customs clearance declarations / applications via the Platform;

Assessing and monitoring account security and transaction risks of users of Frikmat.com.com, detecting and preventing fraud, money laundering and other security incidents;

personalizing our marketing and communications with you based on your browsing records, and your order history

C. VISITORS FROM THE EUROPEAN UNION

This section of the Privacy Policy applies only if you use our Platform or services covered by this Privacy Policy from a country that is a Member State of the European Union and in the event of and from the date of the UK's departure from the European Union, the United Kingdom (the "EEA"), and supplements the information in this Privacy Policy.

If you are a resident of the EEA, you also have the following data protection rights, which you can exercise at any time by contacting us