It is our wish that you would like the items you purchase from However, if for some reasons you would like to return your product, the items must meet the following criteria
I) Your item must be in the same condition as you received it
II) Your item must be in the original package
III) A receipt or proof of your purchase.
Please email us for more details on return.

Items purchased in our partnership shops

All items not bought through our website but through our partnership shop are subject to policies of the store. Please do not return in-store purchased items to us.

Refunds if applicable

We will send you an email to confirm your returned item. We will also credit your original method of payment, upon approval of your refund.

Sales items

Unfortunately, items bought on sales cannot be refunded.

Exchanges if applicable

We hope you would be happy with the items you purchase from Frikmat. However, if items received are damaged or defective, you can contact us for a replacement.